Do you provide on-site support in Lyon?

Yes, our team travels across Lyon and its region. Most interventions are handled remotely for speed.

What are your response times?

Our SLAs guarantee a response within one hour for critical incidents, 24/7.

Can I keep my in-house IT person?

Of course. We work in co-management or as a full replacement, depending on your needs.

Is managed IT suitable for small businesses?

Absolutely. Our plans fit every company size, with no excessive commitment.

Managed IT

Managed IT & support

Hand over the day-to-day management of your IT to a local team. We monitor, maintain and grow your information system, with responsive 24/7 support.

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Managed IT

We run your IT. You run your business.

Datacenter in Lyon24/7 supportCorceLink

What’s included

A complete service, with no surprises

Hosted in our own Lyon datacenter

Unlike most managed IT providers, we host your servers, VPS and backups in our own Lyon datacenter — no third-party hosting subcontracting.

Monitoring 24/7 (RMM)

Proactive monitoring of your servers, networks and endpoints to anticipate incidents.

Unlimited remote support

Unlimited French-speaking helpdesk by phone, email and chat, with guaranteed SLAs.

EDR & endpoint security

Next-gen EDR protection (SentinelOne, Bitdefender) deployed on every endpoint.

Microsoft 365 licenses

Supply and management of your Microsoft 365 Business Standard and Premium licenses.

Preventive maintenance

Regular updates, security patches and optimizations.

Fleet management

Inventory, deployment and renewal of your equipment.

On-site & after-hours support

On-site interventions in Lyon, including outside business hours (nights, weekends, public holidays).

Backups & DR

Automated backups and a tested disaster recovery plan.

Our approach

Proactive IT, not reactive

We act before problems can impact your business.

Full initial audit of your existing infrastructure
Dashboard and transparent monthly reporting
A dedicated technical contact who knows your environment
Clear and consistently honored service level agreements (SLAs)

A single point of contact, measurable results.

We simplify your IT so you can stay focused on your business.

FAQ

Frequently asked questions

Take back control of your IT

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